Privacy policy

 

Last updated: 9 January 2026

SAVOIR by Philippe, owned by BLIQUE & BLIQUE LDA (Tax Identification Number 513234799), is committed to protecting the privacy of its customers and users of the savoirbyphilippe.com website.

This policy explains how we collect, use, share and protect your personal data, as well as your rights as a data subject.

 

1. Data Controller

The entity responsible for the processing of personal data is BLIQUE & BLIQUE LDA, with its registered office at Parque Industrial Vale da Venda, Lote 3D, 8005-412 Faro

Email address: support@savoirbyphilippe.com.

Telephone: +351 915 770 252

Savoir does not currently have a designated Data Protection Officer.

 

2. Personal Data We Collect

We may collect:

• Full name
• Billing and delivery address
• Tax identification number (NIF)
• Email address
• Telephone number
• Payment details (processed securely by external payment service providers, such as easypay and PayPal; full payment details are not stored or processed directly by Savoir)
• Purchase history and communications
• Marketing preferences
• Website browsing data (via cookies)

 

3. How We Collect Data

• Via the website, when you make a purchase or fill in forms.
• When you subscribe to our newsletter (with your consent)
• During in-person interactions (brick-and-mortar shop, events)
• Via cookies (see Cookies Policy)

 

4. Purposes and Legal Basis for Processing

Performance of a contract: order management, invoicing, deliveries

Consent: sending newsletters and promotional communications

Compliance with a legal obligation: tax and warranty obligations

Legitimate interest: service improvement, fraud prevention

 

5. Retention Period

Data is retained only for as long as necessary:

• Billing data: 10 years (legal obligation)
• Marketing data: until consent is withdrawn
• Customer account data: up to 5 years of inactivity

 

6. Data Subject Rights

You have the right to:

• Access, rectify or erase your data
• Restrict or object to the processing
• Withdraw consent (where applicable)
• Data portability
• Lodge a complaint with the CNPD
  - National Data Protection Commission – Rua de São Bento, no. 148-3º, 1200-821 Lisbon – Tel: +351 213 928 400 – Email: geral@cnpd.pt

 

7. Data Sharing

We may share data with:

• Service providers essential to the performance of the contract, namely couriers such as CTT and Ferramacho, and payment platforms such as easypay and PayPal
• Legal authorities, where required

All subcontractors comply with the GDPR.

 

8. International Transfers

When using payment platforms such as PayPal, some personal data may be transferred to countries outside the European Economic Area. In such cases, we ensure that these transfers are carried out on the basis of adequacy decisions by the European Commission or through the use of standard contractual clauses approved by the European Commission, thereby ensuring an adequate level of protection for personal data.

 

9. Automated Decisions

We may create profiles to personalise offers.

You have the right to request human intervention, express your opinion and contest the decision.

 

10. Security

We have implemented technical and organisational measures to protect data against loss, unauthorised access and disclosure.

 

11. Changes

This policy may be updated.

The date at the top indicates the last revision.